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21st of May 2010 07:03 PM by Don Dixon
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My Canon A80 Sureshot went wrong whilst on holiday in Tenerife, with horizontal lines flashing across the screen. On return I took it back to the Canon agent I had bought it from and was told it was beyond economic repair. Their solution was a new G11, as the only Canon compact with an optical viewfinder and moveable screen. I then heard about Protech from a friend; as soon as I described the fault they recognised it as being due to a faulty chip, which was covered by guarantee (despite it being over 5 years old). They returned the camera for me, and within 2 weeks I had it back, with only a modest handling charge to pay. I cannot speak highly enough of their service. |
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